Returns & Exchanges
We want you to be fully rested and ready for your next adventure, which is why we offer a 30-day return policy on all Trtl Travel products. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to begin the process.
- 2.Package Your Items
Place your Trtl products in their original packaging, ensuring all tags and inserts are included to qualify for a full refund.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.