Returns & Exchanges

We want you to be fully rested and ready for your next adventure, which is why we offer a 30-day return policy on all Trtl Travel products. If you are not completely satisfied with your purchase, you can return or exchange your items in their original condition.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to begin the process.

  • 2.
    Package Your Items

    Place your Trtl products in their original packaging, ensuring all tags and inserts are included to qualify for a full refund.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.